Smart Reset:
- In the Nexus Home App, tap on Settings at the bottom-right corner. Tap on Hub Settings, scroll down and select Reset Hub. Enter your Password and tap OK.
- Enter the temporary password that you receive to your email and tap Next.
Manual Reset:
- Press and hold the reset button on your Nexus Home Ultimate for about 15 seconds and then release it. The LED indicator should turn RED / Blinking RED.